Slipstream Warranty & Customer Satisfaction Guarantee
30-Day Satisfaction Guarantee
3-Year Manufacturer's Warranty
5-Year Battery Manufacturer's Warranty
Our Commitment To Quality & Customer Satisfaction:
At Slipstream, we are committed to delivering exceptional products and ensuring your satisfaction.
Our 30-Day Satisfaction Guarantee allow you to return Slipstream if it does not meet your expectations.
Our Three-Year Manufacturer's Warranty reflects our confidence in the quality and reliability of our products. We stand behind our craftsmanship and strive to provide prompt and reliable service should you ever encounter any issues.
Terms And Conditions:
1. Proof of purchase: To avail of the warranty service, please retain your purchase receipt or any other valid proof of purchase.
2. Warranty coverage: The warranty covers manufacturer’s defects that affect the product's functionality, performance, or usability. It does not cover damages caused by misuse, improper installation, accidents, modifications, unauthorized repairs, or natural disasters. It specifically does not cover damage caused by leaving the unit in the pool between uses. The unit should be removed from the pool after each use.
3. Warranty process: In the event of a defect covered by this warranty, please contact our dedicated customer service team via phone or email. They will guide you through the necessary steps for repair or replacement, including any shipping arrangements.
4. Repair or replacement: We reserve the right to either repair or replace the defective product at our discretion. If the product is no longer available, we may offer a similar product of equal or greater value.
5. Exclusions: This warranty is non-transferable and applies only to the original purchaser. It does not cover any accessories, consumable parts, or third-party components that may be included with the product.
6. Limitations: The Three-Year Manufacturer's Warranty is limited to the product’s original purchase price and does not cover any incidental or consequential damages.
7. Voiding the warranty: Any unauthorized repairs or modifications carried out on the product by non-authorized personnel will void this warranty.